Random Backup Issue? - Error Code: e0008821
I have been having 'intermittent' problems with Backup Exec on one Windows 2000 server. Over the last week I had one daily backup job fail and also a full weekly job fail with the same error message below:
Error message: Error code: e0008821
Job was recovered as a result of Backup Exec RPC service starting. No user action is required.
When this happens the server end's up becoming 'un-responsive' and at this point I am forced to reset the server. After this problem occurs I can successfully run a backup job without an issue.
The BE error log point's toward the following Veritas url: http://seer.support.veritas.com/docs/278271.htm
Looking at this it say's the RPC service failing is the cause, I didn't manage to see if this service was stopped last time this happend so cannot verify that but it also mentions that this problem appears when running a backup of Lotus Domino server. We don't run Lotus, and can't think how this can be attributed to the problem.
The document also say's to install hotfix 17, is there a way to find out what hotfix's are currently applied to BE? I am running BE version 10.0 revision 5484.
Any help would be great.