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RDSM checkLicense and other messages

Created: 15 Apr 2010 | 4 comments
piotrs00's picture
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Hi
I have a problem with deduplication option for NBU 7.x
I can't add Disk Pool on properly configured master/media server. After adding a Storage Server the Disk Pool wizard ends with message "Cannot connect on socket, RDSM checkLicense".
I can display (using netstat) opened ports for nbrmms, I can telnet to these ports from other machine. And I'm pretty sure that network (routing, name resolution, firewalls) works fine.
And I'm out of ideas ... do you have any clues?

--
Regards
Piotr

Comments

speedfreak's picture
18
Jan
2012
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R u sure, your system meets

R u sure, your system meets DeDupe requirements?

Including CPU and OS architecture i.e. x64 bit

 Cheers !!!

Mark_Solutions's picture
19
Jan
2012
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Have you installed the

Have you installed the Enterprise Disk and De-Dupe licenses on the Media Servers themselves?

Authorised Symantec Consultant

Don't forget to give a "Thumbs Up" or mark as "Solution" if someones advice has helped you.

Andy Welburn's picture
19
Jan
2012
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Would hope this has been sorted.....

OP 15 April 2010 & user not contributed since!

Regards Andy

"It's not too late to panic ..."

Mark_Solutions's picture
19
Jan
2012
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The old "Can you solve these"

The old "Can you solve these" creeping in again I see - good spot Andy!

Authorised Symantec Consultant

Don't forget to give a "Thumbs Up" or mark as "Solution" if someones advice has helped you.