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Re-added target account not being archived

Created: 11 Feb 2013 | Updated: 01 Mar 2013 | 2 comments
TRP's picture
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Hi all.

 

I have a problem with EV9

I removed a user from "targets" for a couple of weeks but now that I have re-added him his email account is not being archived.

Have I missed something?

Thanks

Tracy

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Ben Shorehill's picture

Hi Tracy,

 

Do you have the provisioning task set to run on a schedule? Try running it and then run the archiving task.

 

Cheers,

Ben Shorehill

 

 

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MMcCr's picture

Check your event logs and the Provisioning Report for errors arround this mailbox.

Depending on the errors it 'may' be related to this:

http://www.symantec.com/business/support/index?page=content&id=TECH54529

 

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