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re directing a failed job to a new device

Created: 06 Nov 2012 • Updated: 04 Dec 2012 | 1 comment
This issue has been solved. See solution.

Just installed another tape drive and want to retry the failed job to the new drive

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Backup_Exec's picture

Hi

 

If you have just installed new tape drive then please ensure following things are done

 

1 Backup Exec is fully patched up on first place best to do that and check that is using live update

2 The connected tape drive must be using symantec drivers if they are not please install them using the following link below

http://www.symantec.com/docs/TECH17931

3 If this is library please ensure medium changer is using unknown driver for Microsoft

http://www.symantec.com/docs/TECH124860

4 Once done in backup job please edit the job to use the tape drive connected to server and run the job

 

Hope that helps

 

Thanks

Sameer

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