Video Screencast Help

re directing a failed job to a new device

Created: 06 Nov 2012 • Updated: 04 Dec 2012 | 1 comment
This issue has been solved. See solution.

Just installed another tape drive and want to retry the failed job to the new drive

Comments 1 CommentJump to latest comment

Backup_Exec's picture


If you have just installed new tape drive then please ensure following things are done

1 Backup Exec is fully patched up on first place best to do that and check that is using live update

2 The connected tape drive must be using symantec drivers if they are not please install them using the following link below

3 If this is library please ensure medium changer is using unknown driver for Microsoft

4 Once done in backup job please edit the job to use the tape drive connected to server and run the job

Hope that helps



Don't forget to give a "Thumbs Up" or Mark as "Solution" if someones advice has helped you.