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re-install of admin console on my windows xp pro box

Created: 17 Sep 2012 • Updated: 26 Nov 2012 | 2 comments
This issue has been solved. See solution.

I just received a new windows xp pro os and when I re-installed my admin console I receive the following pop up unable to retreive the version of server master server name. any suggestion? I checked and replaced the usual suspects I also get I never had any login issues with any remote administration cosoles before NBAC was installed on our master server. I think when my engineering team unistalled it it was not unistalled completed and is causing these issue. any solution to completely solve these issues will be very apprieciated. The Sooner the better.

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revarooo's picture

You will probably be better off raising a case with Symantec Support.

Also have you checked if XP is supported for your version of nbu?

Marianne's picture

Revaroo is probably right about support for XP - see OS Compatibility Guide .

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