Dear community, I have posted this issue awhile back and was resolved by upgrading symantec to 2012.
Now my management wants to know if the same issue can be resolved without upgrading to 2012. If the only way to resolve is to upgrade to 2012, does it mean, this is a symantec product issues?
I need to report to my management on this.
Is there any Symantec employee that can help me on this? If not, I will have to call up technical support to reopen the same case.
Thank you in advance.