Workflow Soluiton

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  • 1.  Read file not working properly

    Posted May 19, 2015 10:29 AM

    We have a process that monitors a folder for a file to arrive. This process works perfect 99.99% of the time. What happens is the first time in the monring when the process is called it will just not read the file and then timesout.   It really only seems to happen first thing in the monring.  We have a loop count on the process so it doesn't get locked in an endless loop and it has about a 55 second time out. The file arrived in the location in under 30.   The process will just not read the file.  After the first time it timesout it no problems for the rest of the day. tomorrow morning it does it again and then works fine.

     

    Throughts?



  • 2.  RE: Read file not working properly

    Posted May 20, 2015 08:39 AM

    Sounds like the IIS app pool is recycling overnight. I'd see if there is some way you can give it a dummy file on a scheduled basis before you actually need it in order to spin up the pool earlier. Alternately, you could set the app pool to never recycle. Just off the top of my head, of course.



  • 3.  RE: Read file not working properly

    Posted May 20, 2015 09:48 AM

    Thanks Michael I have tried modifying the time on the recycle from one day to 4. That will tell us if the recycling is the issue if the probelm happens every four days now. will let you know.



  • 4.  RE: Read file not working properly

    Posted May 29, 2015 02:04 PM

    Is this related to your post here:

    https://www-secure.symantec.com/connect/forums/web-service-caller-not-working

    and if so, did you try the Auto-Initialize option?  did it not help at all?

    2015-05-29_12-03-04.png