Ready, No media servers available
Updated: 26 Jul 2010 | 9 comments
getting this now so jobs aren't running. Have restarted services and disabled the RSM service. What else can I do to get this running again? BE 12.5
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Run a rescan of your devices
Run a rescan of your devices in Device Manager, and then run the Device Wizard in Backup Exec.
If you find this is a solution, please mark it as such.
I have the same problem
it doesn't work after a rescan and device wizard
RE: I have the same problem
From the Devices Tab, are all devices started and ready?
If this response answers your concern, please mark it as a "solution"
Same problem here after
Same problem here after upgrading our W2K8 x64 server to W2K8 x64 SP2. Running BE 12.5 SP2. All devices show up fine, I can run HP LT&T and see the MSL6030 tape library and both LTO drives. Even upgraded their firmware this morning using that tool. Devices also show up fine in Windows Device Manager. But BE inventory and all backup jobs have a job status of "Ready; No media servers are available" and they never run. Even the Exchange 2007 job that backs up to a B2D folder gets that error. I have the latest BE drivers installed and also tried an installation repair. Yet I can view all the devices just fine in BE 12.5 and even enable and disable the 2 tape drives.
RE: Same problem here after
Hmmm
Are all the BE Services running on the media server? If both B21D and B2T jobs fail, it probably has nothing to do with tape devices as such
If this response answers your concern, please mark it as a "solution"
Follow the steps given
Follow the steps given below....
Please check and confirm. If this remedy worked for you Kindly mark it as a SOLUTION
Regards,
Abhijit
Please check and confirm. If this remedy worked for you Kindly mark it as a SOLUTION
1. All services are
1. All services are running.
2. Tape drivers and medium changer are visible in Device Manager.
3. Medium changer is visible as Unknown Medium Changer in Device Manager.
4. Installed latest device drivers from Symantec.
5 through 8. Installed tape drivers from that location and rebooted server. Drivers show as "Hewlett Packard LTO Ultrium-3 drive, Symantec Corporation, 7/28/07, v5.1.34.0 for both tape drives in Device Manager.
9. Running a Changer inventory, a tape backup or a backup to disk job all state "Ready; No
media servers are available" in Job Monitor and nothing happens.
This server hosts all the BE 12.5 functions and the BE database resides on another W2K8 x86 SQL2005 server. BE database maintenance jobs are running fine nightly, I can access the database just fine using BEUtility. I know BE is seeing the tape drives just fine because it even sees the newer firmware I installed in them yesterday morning. There is some kind of disconnect going on internally within BE because the media server is definitely available and so is the backup hardware. So now what?
Ready, No media servers available
I had this issue yesterday after installing SBE 12.5 and configure the Jobs.
a bit tricky as it detects all the devices on the Device manager. autoloader and MSA30
every job i run it says "Ready, No media servers available" WTF its already installed and configured..
Quick and easy solution:
Reboot your Server and check the first screen where it loads your adapter
if you see this message "ADAPTER MALFUNCTIONING"
time to change your card, or if your lucky change only the scsi cable see if it works.
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If you find this is the solution for your issue, you may mark it as a SOLUTION
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Server Specs: SBE 12.5 sp2 64Bit Win 2003 Server Ent Ed R2 Sp2 64 Bit DL380 G4 intel Xeon 3.2 Ghz (4cpu) 5056mb Ram 2gb LAN and 2gb Backup LAN (4 Physical NIC) lan Team TLB HP LTO3 1/8 Thecus NB5200 5TB NAS MSA30 1.8TB SCSI
Something that helped me...
IDR files locations were pointing to a directory where the backup exec service (or user account for bexec) did not have access to. Changed the IDR path to allow access to a service account for bexec as well as myself and the service runs fine now.
Other things that might be worth considering are various other read/write access and paths in 'Options...'
Event viewer made me query this.
Hope that might help some of you! Good Luck!
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