Deployment Solution

Hi everyone,

I have a problem with the capture image job (I have configured Deployment 7.1), I send executed the task from the capture image but at finalize the "reboot to production" job it´s do not completed, in the Altiris Console this job show me: "waiting for the agent" and after mark failed with timeout.

Someone know any idea from solve this?

Thanks in advance!!!

check the log files in x:\program files\altiris\altiris agent\logs or there abouts.

there should be a log file for every task executed in the preboot.

Nelson V.

Is the image correctly captured, but the reboot is all that times out?  How long does it take to capture the image successfully?

Agree with Nelson regarding the pre-boot logs.  Let us know what you find.

Hi Nelson,

The image task is completed successfull, but the reboot to production can't execute (in the console showed waiting for the agent, and , ) and after mark failed with timeout , the time the capture image is 2 hours aprox.

Have you any idea what is hapen?

Thank you

can you try executing a new task of Reboot To - Production.

Was Create Image task is succeessful on SMP Console.

Hi,

I tried execute a new task again in other machine but the results is the same, the "Reboot to Production" not executed.

Someone know other idea from to solve this?

Thank you in advance!!!

there should be a reboot to log file too. check the log file for any errors.

nelson v.