Endpoint Protection

Hi

We successfully upgraded from SEP SBE 12.0 ->SEP 12.1 RU1-> SEP 12.1 RU1 MP1 on server.

Now when we try to deploy clients using Push method, in the wizard we specify :

- Initial settings  : 'No restart'

 The clients are installed successfully ,however , on the client machines,  in 'Change settings-> Client Management Settings-> Configure Reboot Options->' it shows :

- in 'Restart Type' the settings are  'Prompt and allow snooze up to Scheduled time'  chosen,

-'Hard restart' and 'Restart immediately if the user is not logged in'  marked in 'Other Options'

-and in 'Restart Computer' goup boz, 'At this time' 'Today 3:00:00AM'

Obviously we planned to have a settings like "Do not restart ' during our client Push.

What could be wrong? Any idea?

Thank you in advance

Ab

Try this, go to:

Clients page

Select the relevant group this is happening to on the clients

Policies tab

Under Location Independant policies and settings, select General Settings

Restart Settings tab

Make sure you configure this as well. This is the second step in this process

Thanks Brian!

I found it and configured. I pushed the pasckage to a clinet  and it looks like working.

Since it is a policy , I assume,  Client Management settings will be updated automatically on all the previously installed clients. We don't have to reinstallthe the client again. Is that correct? 

One more question, If we upgrade 12.0 SBE clients to 12.1 RU1MP1,using 'Upgrade package clients with package' wizard in Admin page,Install packages menu,  what credentials does it use to upgrdae the client?In Push wizard we specify credentials, but in Upgrade wizard we do not.

And even one more questions, what is the difference between Pushing(wizard) clients and Upgrading (wizard)clients , it looks like the result is the same- a new clients is installed. What is the advantage of using Upgrade Clinets with Package rather than Pushing clients?

Thanks

Ab

Yes, policy will update on them, no need to reinstall.

The "Upgrade clients with package" basically allows you to assign to a group so that entire group can be upgraded on a schedule. It would use local admin credentials for that machine or machines or if your a domain admin you can use those.

The push wizard allows you to do those clients immediately wheres as the upgrade wizard will just be assigning a package to a group which allows you to set a schedule to do the upgrade.