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Received date incorrect on shortcut in Outlook

Created: 16 Jan 2014 | 1 comment

I have a users that called me stating that she had a problem with EV. She told me that the "Received Date" showing in Outlook was incorrect. Sure enough when I checked the shortcut in Outlook the recieved date was 7/30/13. When you open the actual archived email the received date is 4/16/2012. Why the different dates?

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A_J's picture

Hi,

Can you upload screenshots of the problem you are facing..??