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Recieve a Windows Installer return code: 3 when installing remote agent

Created: 13 Jan 2005 • Updated: 21 May 2010 | 1 comment
Anonymous's picture

I am attempting to install a remote ageant on a Windows 2000 server. Whenever I kick off the manual install I recieve the following entry in the bkupinst.logfile.****************************************************************VERITAS Backup Exec (TM) 9.1 for Windows Servers Installation LogStart time: 01-13-2005,09:00:40****************************************************************01-13-2005,09:00:40 : 01-13-2005,09:00:42 : G:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT32\VERITASBackup Exec Remote Agent for Windows Servers.msi01-13-2005,09:00:42 : The RAWS installing image version 9.1.469101-13-2005,09:00:42 : The RAWS installing PID {5E98EE22-F59B-4ED0-82BE-010A6F886C3E}01-13-2005,09:00:42 : The RAWS target Image version , PID 01-13-2005,09:00:42 : Start installing RANT, AOFO...01-13-2005,09:00:42 : INSTALLLEVEL=200 REBOOT=ReallySuppress ALLUSERS=1ADDLOCAL=ALL TRANSFORMS=G:\PROGRA~1\VERITAS\BACKUP~1\NT\Agents\RANT32\1033.MST01-13-2005,09:00:42 : 01-13-2005,09:00:42 : 01-13-2005,09:00:42 : Windows Installer return code: 3Does any one have any insight to the cause of this issue?

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lee Batty's picture

I was able to find a solution to this issue, by coping the RANT32 install directory to the local box and running the install locally.