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Reconfiguring existing clients

Updated: 21 May 2010 | 3 comments
GillB's picture
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This issue has been solved. See solution.

Is it possible to reconfigure clients to point to a different SEPM on an entirely different domain, or do they need to be reinstalled?
With previous versions I was able to use the grc.dat to easily move clients about - is there an equivalent file with SEP?

Thanks in advance
Gill

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AravindKM's picture
05
Dec
2009
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It is possibleOne more

It is possible
 Insted of grc.dat sylink.xml is present in SEP.You can use sylink drop utility for replacing this file .This is available in CD2\TOOLS\NOSUPPORT\SYLINKDROP.
Note: CD2 may also be labelled CD3

To export the sylink.xml file
In the console, on the Computers page, select a group, and then right-click Export Communications Settings.
Follow the prompts to save the sylink.xml file.
Do not edit the file.
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You can use sylink remote utility also for doing this
Below links will help you in this
Sylink Remote
How to run the SYLINK REMOTE to Replace the Sylink Remotely

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You can also refer the below docs
How to convert an unmanaged client to a managed client
How to change a Symantec Endpoint Protection client from unmanaged to managed in MR1 and MR2.

 

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Prachand's picture
05
Dec
2009
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Yes SEP uses a diffrent file

Yes SEP uses a diffrent file , the file is called sylink.xml

There is no need to uninstall and reinstall the clients , just replace the sylink and the clients will move to the new SEPM.

On one machine try the following steps:

How to change a Symantec Endpoint Protection client from unmanaged to managed
 
1.Copy of the file Sylink.xml from the server from C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\
2. On the client computer , click Start > Run, type smc -stop, and click OK.
3. Copy the Sylink.xml into the C:\Program Files\Symantec\Symantec Endpoint Protection folder, and replace any existing Sylink.xml file.
4. Click Start > Run, type smc -start, and click OK.

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Prachand's picture
05
Dec
2009
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Title: 'Moving clients from

Title: 'Moving clients from site to site without manually replacing the Sylink.xml'
Document ID: 2009093012465148
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009093012465148?Open&seg=ent

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)