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recover encryption password

Created: 26 Mar 2012 | 9 comments
SRA's picture

How to recover encryption password

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Simpson Homer's picture

The encryption password is present in the recovery file in teh server private key backup folder of SEPM.

SMLatCST's picture

Both the below article suggest you cannot recover the database encryption password:

What are you trying to do (i.e. what do you need the encryption password for), and how is your SEPM setup (embedded, SQL, did you pick the "Simple" install option, etc)?

Chetan Savade's picture


Database password is your encryption password.

I believe you have recovered your Database password.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Mithun Sanghavi's picture


Encryption Password is an important element.

A Quick Tip: Encryption password may be the same password which was set as during the Installation of SEPM for Login Purposes for the first time.

Hope you may find it.

If not, you are correct, use the SylinkReplacer Tool to get all the clients communicate to the SEPM.

Check this Article:

Password recovery for Symantec Endpoint Protection and Symantec AntiVirus

However, check this Threads:

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Sonday's picture

Go through following article


Recover embeeded database password

To recover embedded Database Password on Endpoint Protection

1. Go to Control Panel- Administrative Tools - Data Sources(ODBC) - System DSN tab

2. Choose the Symantec Endpoint Security DSN, click Configure

3. Go to the database tab, under the database name put any value other than "sem5" (such as "sem"), then click OK twice

4. Change the c:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\php.ini properties, untick the read-only

5. Open c:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php\php.ini" with notepad

6. Set the "display_errors = on" and "display_startup_errors =  on", save the changes and close the file

7. Open internet browser, go to http://localhost/reporting (include port number after localhost if it's not on 80 e.g. http://localhost:8080/reporting/)

8. Try to login using the Endpoint Protection Manager console credential

9. The database password will be displayed next to 'DBA' string on the browser.

sadelphin's picture

hi sra,

i've come across a same situation, if you need the encryption password to connect SNAC dhcp plugin with sepm then you can follow this article

Sonday's picture


Can you tell your issue was resolved or what

sadelphin's picture

yeah.. Dhcp enforce plugin shows connected to sepm.. Green all over...