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Recover/reset Altiris Password

Created: 29 Sep 2011 | 1 comment

Hi,

We installed Altiris, but the person who installed it has forgotten the password.

Is there a way to recover/reset the main password which is prompted for when running Altiris Client Management Suite the server? Or do we simply re-install?

Thanks

Comments 1 CommentJump to latest comment

Cesar_echeverria's picture

no, this has solution

In Active Directory,  change the password of the Altiris


 

and execute this procedure in Notification Server y restart.



Article URL http://www.symantec.com/docs/HOWTO10009



Apply for NS 7 and NS 7.1 SP 1

Cesar Echeverria Castillo

Consultant Engineer

InterLAN Ltda, Medellin, Colombia

P.S.: If this works please let the community knows about it.