Recovery of data after encrypted disk is crashed
Our organization was using PGP whole disk encryption and email encryption year ago but due to an incident where the disk on one of laptop crashed and the team was unable to recover the data so they stopped using PGP. We ( Infosec team) would like to implement PGP again for compliance but before proceeding for that we would need to provide a solution for the challange we faced earlier about data loss. We would appreciate if you could tell us
1) If it is possible to recover data from a crashed hard drive ( with encrytion key being available) ?
2) If yes then is there a documented procedure on recovering data from a crashed drive ?
3) Can Symantec support help in recovering data ?
4) If someone has faced such a challange and had success recovering data then please share steps to help us.
Appreciate your help on this in advance!