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Recovery Solution 6.2 sp4

Created: 10 Feb 2011 • Updated: 13 Apr 2015 | 5 comments
This issue has been solved. See solution.

Hello out there. Just received sym.connect mail about the new release, but wasn't able of finding the download link. Just 6.2 Sp3 available.

NS update/upgrade feature is not showing new version.

Thanks in advance for your help.

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Ilmar's picture

What version of RS do you see in Solution Center?

If there is 6.2.3657 then it is 6.2 SP4.

IvanMunoz's picture

Hello. Reads 6.2 SP3. Anyways, found a SP4 Beta release that just finished downloading.

Will try it today.



Ilmar's picture


Can I ask you to fulfill the following steps:

Open Altiris Console -> Configuration Tab -> Upgrade/Install Additional Solutions node. Go to Settings Tab and push to "Download now" button.

After that please check the list of Available Solutions. Altiris Recovery Solution version 6.2.3657 should be shown in the list. Or you see other version?

IvanMunoz's picture

IImar, thanks for a quicky reply. Version is 6.2.3657, but when installation finish there's a message for "subscription ended" or something like that.

We have bought licenses last year, but were Symantec Sysetm Recovery and they don't work over the old Recovery Solution.

Thanks anyways!


Ilmar's picture

Correct version of RS 6.2 SP4 can be downloaded from here: