Video Screencast Help

recyler.exe virus

Created: 05 Sep 2012 | 6 comments


I am using SEPM 11x but facing an issue regarding recycler virus, sepm not detect the said virus and my clients are infected with the same one

andy idea/solution



Comments 6 CommentsJump to latest comment

Ashish-Sharma's picture

Submit the folder.exe and recycl.exe to

once you get the deifinitions it will be detected and deleted. 

Check this thread

Thanks In Advance

Ashish Sharma

pete_4u2002's picture

submit the file sto symantec and delete if it is not required.

have you scanned the system with latest RR?

cus000's picture

Might be new undetected strain... do submit using link provided above..

You may run SEP support tool to capture it too....

Ariv's picture

Agree with above comments.

Try runnig a scan in safe mode with latest RR. If it doesn't fix then submit the file to SYmantec. they will analyse the file and include the defs in the next update to remove the virus.

Mithun Sanghavi's picture


I would suggest you to work on the steps provided in the Article below:

Using Symantec Support Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.

and also check this Thread below:

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

W007's picture


What is the current status of your issue ?

Did you received solution ?

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.