Endpoint Protection

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  • 1.  Redirect Virus

    Posted Nov 09, 2010 10:14 PM

    Need assistance in clearing a "Redirect Virus" from my computer... SBI $B197733A Redirected host?  Any thoughts?    



  • 2.  RE: Redirect Virus

    Broadcom Employee
    Posted Nov 09, 2010 10:46 PM

    is the threat identified by SEP? is this fake AV ?



  • 3.  RE: Redirect Virus

    Posted Nov 09, 2010 10:53 PM

    Can you post a screenshot or the risk logs?



  • 4.  RE: Redirect Virus

    Posted Nov 10, 2010 05:04 AM

    Hi K,

    Here is where I would begin: Best practices for troubleshooting viruses on a network (http://www.symantec.com/docs/TECH122466)

    I also recommend running the SEP Support Tool for Load Point analysis - that will identify any suspicious files.

    Please supply details on the computer, the version of SAV or SEP, the submission number, etc... with those in hand the forum community should be better able to assist. 

    Thanks and best regards,

    Mick