Refresh Worker Report Screen

Updated: 29 Oct 2010 | 2 comments

CMag

0 0 Votes

This issue has been solved. See solution.

What is the default refresh rate of the worker report screen? How can the refresh worker report screen be changed?

Discussion Filed Under:

Comments

Sep

2010

1 Vote +1

mclemson

Trusted Advisor

Accredited

MBHarmon explains how to do this here:

You need to create a custom WorkerReport.ascx file and add a small bit of code to it.

Are you familiar with how to create a custom Helpdesk .ascx file?

Mike Clemson, Senior Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner

SOLUTION

Sep

2010

0 Votes 0

CMag

I'm going to try your suggestion. Yes, I'm familiar with customizing the HelpDesk .ascx file - I had done some.

Thanks.