Endpoint Protection

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  • 1.  Reg proactive threat issue

    Posted Sep 29, 2009 03:53 AM
      |   view attached






               For the past few days we are facing issue in proactive threat scan update in few servers, whereas antivirus definition files are getting updated on a regular basis on those servers.

     

    Here with provided you a screenshot of one such sample, kindly look in to this issue & provide us a solution for the same as early as possible. Since the issue occurred only with few

     

    Servers we are little bit annoyed towards the same. So kindly help us in this regard…


  • 2.  RE: Reg proactive threat issue

    Posted Sep 29, 2009 04:10 AM

    In server os  proactive threat protection will be off(by design)

    Ref:Proactive Threat Protection status shows "OFF" in the client interface

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008052215014748

     


  • 3.  RE: Reg proactive threat issue
    Best Answer

    Posted Sep 29, 2009 05:12 AM
    I agree with aravind. PTP can be installed on a server OS, but it will not be enabled. So if the client is installed on the server, then the screenshot you sent is absolutely normal.

    Best,
    Aniket


  • 4.  RE: Reg proactive threat issue

    Posted Sep 29, 2009 05:14 AM
                    hi aravind


                    this problem is affected in two servers only.but other servers are updated .what is the problem?pls guide us for this issue.wat s the solution for this issue.


  • 5.  RE: Reg proactive threat issue

    Posted Sep 29, 2009 05:57 AM
     

    Can you tell me which is the exact operating system you are having in those servers where proactive threat protection is on?



  • 6.  RE: Reg proactive threat issue

    Posted Sep 29, 2009 06:04 AM
    Hi Aravind,

    I appreciate your curiocity about the environment we are talking about. However, be it any flavour of the Server OS Family, the PTP will be off.

    I am sure you will agree.

    Best,
    Aniket