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Reimaging an appliance2.5 using the USB drive

Created: 10 Nov 2012 • Updated: 21 Nov 2012 | 1 comment
Rami Nasser's picture
This issue has been solved. See solution.

Hi All,

When you reimage an appliance, the IPsec credentials are removed during the process. The credentials are unique for each appliance and are included as part of the original factory image. The IPsec credentials are not included on the USB drive that is used to reimage the appliance

So if I'm going to reimage new not configured appliance 5220 from 2.0 using the usb drive 2.5 how can I find the IPsec credentials for the new update.


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sazz.'s picture

IPsec> Export no /inst/patch/incoming
Export the settings before doing reimage
If not exported it will be overwritten by the re-image. You can call the support with the serial number and they can provide you this information.

Also check this link