Video Screencast Help

Remote Agent

Created: 08 Oct 2013 • Updated: 14 Nov 2013 | 2 comments
This issue has been solved. See solution.

I am looking for a brief explanation of the difference between installing the Remote Agent on another computer vs. using Remote Desktop from another computer to access the Backup Exec Server?

Operating Systems:

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CraigV's picture

Hi,

 

They have nothing to do with each other. THe Remote Agent for Windows is required to allow a media server to communicate with a remote server and back it up. It has nothing to do with remoting into a server like RDP.

With a RAWS agent, you won't be able to backup a server.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION
John Huber's picture

Do you mean the Remote Console used to control the Backup Up Server?