We have an ongoing problem after upgrading to 11d SP2 (.7170) that our Exchange 2003 information store backups cause the remote agent on the Exchange server (SP2) to fault and crash, interrupting the backups.  The event log information is:

 

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date:  3/7/2008
Time:  11:48:38 PM
User:  N/A
Computer: FHP-MAIL
Description:
Faulting application beremote.exe, version 11.0.7170.24, faulting module MAPIProv.dll, version 11.0.7170.22, fault address 0x00009981.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 62 65 72   ure  ber
0018: 65 6d 6f 74 65 2e 65 78   emote.ex
0020: 65 20 31 31 2e 30 2e 37   e 11.0.7
0028: 31 37 30 2e 32 34 20 69   170.24 i
0030: 6e 20 4d 41 50 49 50 72   n MAPIPr
0038: 6f 76 2e 64 6c 6c 20 31   ov.dll 1
0040: 31 2e 30 2e 37 31 37 30   1.0.7170
0048: 2e 32 32 20 61 74 20 6f   .22 at o
0050: 66 66 73 65 74 20 30 30   ffset 00
0058: 30 30 39 39 38 31         009981 

Has anyone seen this behavior?  The agent is the same as the version from the server (no mismatch) and it only happens with information store backups (normal, non-IS backups work fine)

 

Kevin