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Remote agent install fails.

Created: 28 Jul 2008 • Updated: 21 May 2010 | 1 comment

This weekend I upgraded from 11d to 12d on my current servers.  I then installed remote agent on a new server (HP DL380 G5, Windows 2003 R2 ADvanced, 16GB RAM).  Te remote agent service would not start.  I rebooted a number of times.  It wouldn't allow me to remove the software (because service was attempting to start) so I set the service to manual, rebooted and removed the remote agent (add/remove on local console). 

 

I rebooted and tried to install it again with the same results.  The service attmepts to start and sits there.  I came back after 4 hours and it finally failed, but the service manager still showed it trying to start.

 

Any suggestions? I might try to re-download the software hoping it was a bad installer.

 

**UPDATE** 

 

I just tried to remove it again, and got a new error:

 

Error Applying transforms.  Verify that the specified transform paths are valid.

 

Please let me know what to try.

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Chris Blackwelder's picture

I fixxed the transforms issue.  I am back to the original service not starting issue.