Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Remote Agent not working

Created: 26 Oct 2012 • Updated: 05 Nov 2012 | 2 comments
This issue has been solved. See solution.


I am running Symantec Backup Exec 2010 R2.

When installing the Remote Agent (either push install or manually on the server itself using setupaofox64.cmd) on a particular Windows Server 2008 x64 bit server the agent seems to install correctly but when I open the agent I get the following error: -   

"vxmon.exe - Entry Point Not Found

The procedure entry point ?DeleteFromRegistry@CSecurityConfigCollection@@QEAAXH@Z could not be located in the dynamic link library beclass.dll"

The agent installs no problem on other 2008 x64 servers.

Any help greatly appreciated.


Comments 2 CommentsJump to latest comment

AmolB's picture

Refer to

cmelville's picture


That did the trick - although the C: drive was also running out of space which was also causing an issue.

Thanks for your help,