Remote Agent for Windows installation fails
I am upgrading from v11 to v12. Server installation went fine. When I attempt to install the remote agent for windows on a machine running Windows XP Pro SP2, setup runs through most of the process but eventually displays a "rollback" message and terminates with a failure notice. No software was installed.
My first attempt was to upgrade the existing remote agent (v11). I later tried removing the v11 remote agent before installing v12 - with the same result. The command line silent install processes for several minutes, terminates without a message but does not install software.
The v11 agent can be re-installed and does function properly, however all backups "complete with exceptions".
What can I do to install the v12 remote agent?