Video Screencast Help

Remote Console connectivity

Created: 08 Jul 2014 | 1 comment

Attempting to connect to my Exec 2012 (version 14.01798.1364) instance fails with "Could not connect to net.tcp://<IP>:50104/BEMService/ServerData. TCP error code 10060"  I checked and ensured that the firewall ports seem to be open fine.  When I do a "netsat -np TCP | Find "50104"" I only see the loopback listening, not the production IP listening.  The server is up and running, the services are all okay.  This is my first install of the remote console.  I have not utilized it in my environment before. Any thoughts?

Operating Systems:

Comments 1 CommentJump to latest comment

CraigV's picture


Any AV installed, and if so, have you checked to make sure it isn't blocking comms or the service from running properly?


Alternative ways to access Backup Exec Technical Support: