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Remote Desktop / Terminal Server - Offline Vault or Vault cache without Cached Exchange Mode in BackupExec 2010R3 Exchange Mailbox Archiving Option?

Created: 13 Jun 2012 • Updated: 15 Aug 2012 | 2 comments
This issue has been solved. See solution.

I've been unable so far to get the User's Vault in the Outlook Navigation Pane on the Remote Desktop Server (Windows Server 2008R2).
I would like to install and enable the User's Vault in the Outlook Navigation Pane on a Remote Desktop / Terminal Server, using the Backup Exec Outlook Add-In (BE\WinNT\Install\EVE\Outlook Add-In\Symantec Backup Exec Outlook Add-In.msi) and the BackupExec 2010R3 Exchange Mailbox Archiving Option.

On the Remote Desktop Server Cached Exchange Mode has been disabled bij Group Policy.

In EV on the Desktop Policy Advanced tab there seems to be a Vault Cache setting in the drop down, Offline Store required - No.
Offline store required - Description: Controls whether Vault Cache can be enabled when no offline store is present.

Is ther also a posibility to set the Offline Store required to No in the EV "lite" Exchange Mailbox Archiving Option?

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niconl's picture

Yes I'm using BEAO. With BEAO the Outlook Add-In also creates a User's Vault in the Outlook Navigation pane and adds some settings, for instance setting the cache size and a manual folder synchronisation option.

BE Retrieve is the http Archived Mail Messages browser? Our users prefer having the User's Vault in the Outlook Navigation pane, because it has the same structure and layout of the original Mailbox they were archived from.

Installing the Outlook Add-In on local User systems is running successfully and the users are happy with that.

We would also like to add the User's Vault to Outlook on the Remote Desktop Server farm. But I'm running into Cached Exchange Mode issues there. On the Remote Desktop Servers we would like to keep Cached Exchange Mode disabled. I'm looking for the options and posibilities to get the User's Vault into the Outlook Navigation pane on the Remote Desktop Servers, without having to enable Cached Exchange Mode.

Mike Yee's picture

Have you checked out this TN:

You may want to create an Exchange Desktop Policy that doesn't make Vault Cache available and then create a Provisioning group and associate that Desktop Policy with the Provisioning Group.  Then add the users that will be logging into to the Remote Desktop Servers to the Provisioning Group via an AD group.