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remote latency

Created: 06 May 2014 • Updated: 29 May 2014 | 7 comments
pps's picture
This issue has been solved. See solution.

One complaint of pcanywhere, when login with remote connection, the latency of display have faced.

No proper screen can display?

How to solve?

Comments 7 CommentsJump to latest comment

cooldude's picture

What is the OS and pcanywhere version?

Edit

Black or Grey screen is observed for a pcAnywhere remote after connecting through a pcAnywhere host.

Article:TECH197172  |  Created: 2012-09-24  |  Updated: 2012-11-08  |  Article URL http://www.symantec.com/docs/TECH197172

How to resolve video issues with pcAnywhere Solution

Article:TECH122340  |  Created: 2010-03-16  |  Updated: 2014-04-08  |  Article URL http://www.symantec.com/docs/TECH122340
 
SOLUTION
James007's picture

This issue has been resolved for pcAnywhere box 12.5.5 1206 (sp5)  and can be gotten by running Live Update or applying the stand alone installer attached to the following kb. www.symantec.com/docs/TECH198989

Black or Grey screen is observed for a pcAnywhere remote after connecting through a pcAnywhere host

http://www.symantec.com/business/support/index?page=content&id=TECH197172

 

How to resolve video issues with pcAnywhere Solution

http://www.symantec.com/business/support/index?page=content&id=TECH122340

chin_aust's picture

See it

Slow connection speeds or login issues with pcAnywhere

Article:TECH142407  | Created: 2010-10-21  | Updated: 2013-05-13  | Article URL http://www.symantec.com/docs/TECH142407
James007's picture

This issue has been resolved for pcAnywhere box 12.5.5 1206 (sp5) and can be gotten by running Live Update or applying the stand alone installer attached to the following kb. www.symantec.com/docs/TECH198989

Sumit G's picture

Troubleshooting pcAnywhere TCP/IP connections

https://support.norton.com/sp/en/in/home/current/s...

Regards

Sumit G.

cooldude's picture

Your requirement complete or do you need any more help?