Endpoint Protection

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  • 1.  Remote Scan Errors with SEP 12.1.5

    Posted Jun 12, 2015 01:27 PM

    Hi,

     

    I am trying to run scans remotely and am receiving this error:

    “Unable to remote scan from Symantec Endpoint Protection Management Console version 12.1.5"

     

    Any information of the causes/reasons behind this would be greatly appreciated.

    Thank you

     

     



  • 2.  RE: Remote Scan Errors with SEP 12.1.5

    Posted Jun 12, 2015 01:37 PM

    Can you enable SEPM debugging, set it to FINEST, and re-produce the error.

    Check the scm-server-0.log to see what it shows,

    You can post the log here for review if needed.



  • 3.  RE: Remote Scan Errors with SEP 12.1.5

    Posted Jun 12, 2015 02:15 PM
      |   view attached

    I attached the debug log.

    Thanks

    Attachment(s)

    doc
    debug_0.doc   25 KB 1 version