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Remote Task Server can't manage clients.

Updated: 21 May 2010 | 3 comments
lotsill's picture
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This issue has been solved. See solution.


I have 3 remote task servers and never have had an issue until now.







I've installed the Task Server and approved the server.



Can't get the remote task server registered to manage clients.



In the config were you assign collections to a task server, the remote task server is "pending".



The collection "Task Server using IIS" is empty.



This task server is running IIS because it was a former NS server, that is no longer managing and clients.



Somehow IIS was not discovered during the installation.



In client logs, I see where it is attempting to register with the hostname and IP address.



https://taskserver:443/Altiris/ClientTask/Server/R...



Comments

jharings's picture
13
Nov
2008
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Do you use a proxy? https://kb.altiris.com/article.asp?article=41982&p=1

Jim Harings
HP Enterprise Services
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lotsill's picture
13
Nov
2008
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The clients are not using a proxy setting.

I'm sure the issue isn't with the clients but with the Remote task server.





Here is a sample log entry from the taskmanagement.log





? <entry process="CTDataLoad" source="unk" time="11/13/2008 5:45:08 PM" type="Debug" >

<![CDATA[Socket error during accept connection loop: System.Net.Sockets.SocketException: A blocking operation was interrupted by a call to WSACancelBlockingCall

at System.Net.Sockets.Socket.Accept()

at Altiris.Core.Sockets.SocketConnectionAcceptor.AcceptConnectionThread()]]>

</entry>

? <entry process="CTDataLoad" source="unk" time="11/13/2008 5:45:08 PM" type="Info" >

<![CDATA[Acceptor thread for address 0.0.0.0:50120 terminated]]>

</entry>

? <entry process="CTDataLoad" source="unk" time="11/13/2008 5:45:08 PM" type="Info" >

<![CDATA[Acceptor for address 0.0.0.0:50120 shutdown successfully]]>

</entry>

? <entry process="CTDataLoad" source="unk" time="11/13/2008 5:45:10 PM" type="Info" >

<![CDATA[Connection acceptor listening on 0.0.0.0:50120]]>

</entry>

? <entry process="CTDataLoad" source="unk" time="11/13/2008 5:45:10 PM" type="Info" >

<![CDATA[Data loader thread running...]]>

Steve Petrasek

lotsill's picture
18
Nov
2008
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Issue fix, install the server agent on a different server.

Steve Petrasek