Endpoint Protection Small Business Edition

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  • 1.  removal tools for new and slightly older dell laptops

    Posted Jan 05, 2013 02:36 AM

    We got Symantec endpoint Small Business Edition 2013 and many of the dell laptops have dell embassy suite either hidden in programs and features or is a part of another package that is difficult to delete. I know one way, albeit a dangerous way, to remove traces of it through the registry but this takes alot of time and can not be very safe to do.

     

    Are there any removal tools or any suggestions to get this software installed. It will not install and a pop up box appears stating this. This will not install until embassy suite by wave is removed first. I want to do this for sales reps and make it as simple as possible.

     

    Thanks.



  • 2.  RE: removal tools for new and slightly older dell laptops

    Posted Jan 21, 2013 04:31 PM

    We are facing the same withe all Dell laptops and Pc's.

    Any one can help on this ?

     

    Regards.



  • 3.  RE: removal tools for new and slightly older dell laptops

    Posted Jan 22, 2013 03:18 AM

    Can't the dell software be removed from Add/Remove Programs? Have a look at microsoft Kb otherwise:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;314481&Product=winxp

    ...other way I believe it would be a question to the DELL support as SEP client installer does not have any capabilty to remove that suit automatically.



  • 4.  RE: removal tools for new and slightly older dell laptops

    Posted Jan 22, 2013 03:59 AM

    Agreed with above comments.