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remove the AV

Created: 06 Jun 2012 • Updated: 08 Jun 2012 | 2 comments
This issue has been solved. See solution.

Hi

One of the system there antivirus is installed not communicated with server. Need to uninstall because i need to remove the usb policy of that system

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hj1979's picture

no need to remove the policy. go to client where USB full access policy running.

1 Click on client. Help and Support.

2 Troubleshoot.

3 Under Troubleshoot, Export the policy from policy profile.

4 save it at any location with "policy.xml" name

5 copy the file and move on that system.

6 Go to requested system and follow the 1 to 3 steps there also.

7 Under Troubleshoot, Import the policy from policy profile.

8 Select the file path where you have copied it.

After updating th file it auto approve the USB there.

Above step has been implemented successfully from my end.