Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

remove the AV

Created: 06 Jun 2012 • Updated: 08 Jun 2012 | 2 comments
This issue has been solved. See solution.


One of the system there antivirus is installed not communicated with server. Need to uninstall because i need to remove the usb policy of that system

Comments 2 CommentsJump to latest comment

hj1979's picture

no need to remove the policy. go to client where USB full access policy running.

1 Click on client. Help and Support.

2 Troubleshoot.

3 Under Troubleshoot, Export the policy from policy profile.

4 save it at any location with "policy.xml" name

5 copy the file and move on that system.

6 Go to requested system and follow the 1 to 3 steps there also.

7 Under Troubleshoot, Import the policy from policy profile.

8 Select the file path where you have copied it.

After updating th file it auto approve the USB there.

Above step has been implemented successfully from my end.