Remove Missing Summary Report on ESM Manager
Updated: 05 Jul 2010 | 10 comments
This issue has been solved. See solution.
Hi,
Does anyone knows how to remove the missing summary report on ESM Manager?

I am on ESM Manager 6.5
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Error: "Missing summary
Error: "Missing summary report on manager"
http://service1.symantec.com/support/intrusiondetectkb.nsf/docid/2007091018271253
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Vik, Thanks but how do know
Vik,
Thanks but how do know know which .m file to use?
Regards
.m file that contains the
.m file that contains the missing message to the manager.
Make sure you use the i18n .m files for 6.5 and later agents
In this case you need .m file for Active Directory module
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Vikram, Yes, I have the i18n
Vikram,
Yes, I have the i18n .m files in my 3.5 and later agents.
How do i know which .m files to use / associate with which module?
I have a few modules that shows such error
Thanks
About /esm/register/ This
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Vikram, I have done that
Vikram,
I have done that, but the missing report 179 still appears.
which .m files did you
which .m files did you select for Active Directory and group policy ?
VMWARE-- SEP 12.1 vs McAfee vs Trend Micro
Check if the data file is missing
Hi,
Do you have the report(data) file present for this module for policy run 179? (Filename - ads.179)
<INSTALL_DIR>\reports\<POLICY_NAME>\<AGENT_NAME>\module.policyrun
Check if this file has been deleted. If console can not find the report file, then it reports the missing data error.
Regards,
-Rupali
Vikram, I use ads.m for the
Vikram,
I use ads.m for the Active Directory and gpo.m for the Group Policy
Rupali,
The report has been deleted. Can I remove the report no. from the console then?
Regards,
You can not delete the report
You can not delete the report number from the console, but you can delete that particular policy run 179 from the policy runs node. The problem is, If only this particular module has problem and data for rest of the modules is in tact, you will lose data of other modules by deleting the policy run.
Please try following solutions -
Reasons can be-
1. Agent is deleted from the manager :
2. All reports for this particular job have been purged :
Solution - If any of the above issues are causing the problem, the solution is Update the 'Domains' node as well as 'Policy Runs' from the console
3. All the data of that particular policy run has been deleted by some reason -
Solution - Delete the policy run from console and update the 'Policy runs' and 'Domains' node.
4. That particular file is deleted from the reports folder due to some reason -
Solution - In this case, I will NOT recommend deleting the policy run as you will loose the data of rest of the modules. You can suppress the prompt of missing data error.
If you do not want to see this message again, just select No in the dialog box you sent. This way even if by any chance you do not have the data, you will not be prompted with the 'Missing data' errors.
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