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Remove old client name from list

Created: 22 Apr 2013 • Updated: 29 Apr 2013 | 5 comments
This issue has been solved. See solution.


 we have one of aix host name as  KANSERV  but previously its name as produsserv-sd so when i try to add this SAN client its coming up as

KANSERV-PROD. but ping and reverse lookup is pointing to 

root@master:/$ bpclntcmd -hn kanserv
host spqr3d01: at
aliases:    kanserv
i clear the host cache on media / master and client machines [ bpclntcmd -clear_host_cache ]
any help is appreciated.
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Dyneshia's picture

Did you check the bp.conf or host file ?'s picture

yes i already  verified that , its a current host name

$ cat bp.conf
SERVER = masterserv1
SERVER = mediaserv1
CLIENT_NAME = kanserv
CONNECT_OPTIONS = localhost 1 0 2
Stumpr2's picture

Dyneshia also suggested checking /etc/host and I'll throw in resolve.conf

VERITAS ain't it the truth?

Dyneshia's picture

Hello Raju,

Were you able to confirm if the server was listed in the /etc/host and  resolve.conf  ?

Another option would be to run a NBSU , open all of the files in text pad and then do a search in ALL files to see where else it is listed and remove it.

Instructions for NBSU :

From a command line navigate to :

  <NetBackup install path>\NetBackup\bin\support

- Run:  nbsu -c -t    

- When it completes, it will give you the location of the output file, please upload this to me. ( it's usually in the output\nbsu directory )

 Cleaning up output files...
 The results are located in the
 .\output\nbsu\7_master_master_20100511_101817 directory...

SOLUTION's picture

/etc/hosts file has this kanserv-prd entry . i am not good at networking thing but as per my coleague this xx-prd is merely a alias of kanserv & this is the not the issue.

bash-3.2$ cat hosts | grep kanserv
xx.xx.xx.xx      kanserv      kanserv-prd
As we want this to fix on last week itself what we did is we requresetd network team to add c-name kanserv-prd for kanserv  then  its working fine after that.