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remove Old linux endpoint from the manager

  • 1.  remove Old linux endpoint from the manager

    Posted Mar 19, 2015 06:39 AM

    Hi,

     

    We have installed succesfully SAVFL on several machine(with manager version 12.1.4104.4130), for one of that we have forgot to give an hostname to the machine.

    We have changed the machine name and right now the same machine appears two time in manager panel: the first with no name and out of date status; the second with hostname and up to date.

     

    Could someone explain us how to remove the machine with no name from the manager.

     

    Thanks and regards



  • 2.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 06:43 AM

    Does SAVFL client showing SEPM console ?

    SEPM 12.1.5 are first version which are able to manage linux client.

    In SEPN 12.1.4104.4130 linux client not be showing in console.



  • 3.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 06:44 AM

    You can right click it in the SEPM and delete it



  • 4.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 06:51 AM

    no way to click with right button.

     

    @James officially with this version i not possible, but we receive a workaround from symantec, we see all linux client too.



  • 5.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 06:53 AM
    From the clients page?? Do you have admin rights?


  • 6.  RE: remove Old linux endpoint from the manager

    Broadcom Employee
    Posted Mar 19, 2015 07:06 AM

    It might be unsupported way however I would suggest to upgrade the SEPM to the latest version.

    In the latest version you should be able to delete them as well.



  • 7.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 07:19 AM

    yes i have admin rights. could you guide me to this page please?



  • 8.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 07:26 AM

    sorry i find the page, but as James told before no way to see the linux clients from there i see it only in the monitor.



  • 9.  RE: remove Old linux endpoint from the manager

    Broadcom Employee
    Posted Mar 19, 2015 07:47 AM

    Hi,

    If possible uncheck the client logs forwarding.

    Navigate to Home --> Preferences --> Logs and Reports- -> Upload Symantec Antivirus version 10.x log files.

    Legacy log upload.jpg

    It should wipe out old entries from the databaes. Later on you can enable it agian.



  • 10.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 07:48 AM

    thx to all



  • 11.  RE: remove Old linux endpoint from the manager



  • 12.  RE: remove Old linux endpoint from the manager

    Posted Mar 19, 2015 07:56 AM

    i have done what you sead Chetan, when i have enabled the check again a pop up told me that "addtional manual steps got to be made". could u please explain us where is the doc with the manual steps to do?



  • 13.  RE: remove Old linux endpoint from the manager

    Broadcom Employee
    Posted Mar 19, 2015 09:34 AM

    You are already receiving info in the console so don't think any additional setups are required. You must have done it in the past.

    I would suggest to keep it uncheck for 1-2 days and then enable it agian to monitor the difference.