Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

remove the policy from non network system

Created: 16 Dec 2012 • Updated: 22 Dec 2012 | 5 comments
This issue has been solved. See solution.

How to remove the password and USB Block policy from the systems which are not in domain or in network ?

Comments 5 CommentsJump to latest comment

rs_cert's picture

Start - Run
type smc -stop ( If it prompts for password; navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC, delete the smcexit key and then type smc -stop)
 
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
look for smcinstdata key; delete it

It can help to remove the password.

 

rs_cert's picture

Other Solution (To Remove the Password)

Double click on Symantec Client shield from Taskbar.

Go to HELP AND SUPPORT -> TROUBLESHOOT

From TROUBLESHOOT Tab Export the Policy from Policy Profile

Save it with name of Policy.xml in your Local System

Edit the Policy.xml in Notepad

Find the below Content and make the appropriate changes mention below.

AdminPassword ExitNeedPassword, UINeedPassword, ImportExportNeedPassword, UninstallNeedPassword

Set the Value as "0"

(I.E AdminPassword ExitNeedPassword="0" UINeedPassword="0" ImportExportNeedPassword="0" UninstallNeedPassword="0")

Than save the file in XML format and import the same.

Import Step

Go to HELP AND SUPPORT -> TROUBLESHOOT

From TROUBLESHOOT Tab Import the Policy from Policy Profile

Add the same file.

Then Enter the Smc -stop Command.

Service will be stop without password.

For the USB you can copy the same file "Policy.xml" from running full access system and import here.

Hope this information help to you

SOLUTION
Chetan Savade's picture

Hi,

Could you please confirm why do you want to remove password and USB Block policy from the systems which are not in domain or in network?

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Vikasm's picture

Because i need to use that sytems for training.

Vikasm's picture

And i have not confirmed the actual assigned password to uninstall the AV.