Video Screencast Help

Removing all Enterprise Vault shortcuts (9.0.2) in preparation for Office 365

Created: 26 Mar 2013 • Updated: 26 Mar 2013 | 4 comments
This issue has been solved. See solution.

I am tasked with removing all our staff's shortcuts in their mailbox in preparation of moving them into Office 365.   We have a policy that a shortcut is created after an email is archived and that shortcut exists in the user's mailbox for 1 year.

Currently I created a mailbox policy to delete these shortcuts but I cannot remove all of them, I still have to leave 1 day.   Any ideas / experience in removing these shortcuts?

Operating Systems:

Comments 4 CommentsJump to latest comment

Jolaine Y's picture

I think it's by desgin that only shortcuts older than one day can be deleted. Solution is to wait a day and run shortcut deletion again?

Rob.Wilcox's picture

Why not just stop creating shortcuts?  Then you don't need to delete any...

LONGOWWF's picture

Thank you Jolaine and Rob.  Kind of a no brainer to just stop creating new shortcuts.  Appreciate the answer to a dumb question!!