removing bulletin and link icons from helpdesk toolbar
Updated: 21 May 2010 | 1 comment
Does anyone know how I can hide or dim out the ‘make this incident a bulletin’ and ‘link this incident to another incident’ for a certain group of workers? I have setup up security roles to prevent them creating bulletins from the console dashboard but they can still select these icons from the toolbar when creating and editing calls.
Many thanks for help.
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One way to accomplish this
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