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Removing LiveState Services

Created: 08 May 2008 • Updated: 21 May 2010 | 1 comment

Hi. We had the old LiveState Recovery installed on a Win2003 server. We later decided it was not need on that server, so we tried to remove it. Something went wrong during the uninstall. Now LiveState is not listed under Add/Remove programs, but there are still several services listed. Is there a way to manually remove them?

Also, every week or so we are getting the following error in the event log from the source ASANYe_ccmasa: "Could not open/read file: C:\Symantec\LiveState\config\services\replicator\db\replicator.db." This happens even though all of the services listed above are disabled. Is there anyway to prevent this? It doesn't seem to hurt anything, but it is annoying if you like clean event logs. Thanks.


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David F's picture

If the documents below:

 

How to perform a manual uninstall of Backup Exec System Recovery (BESR) version 6.5.

http://support.veritas.com/docs/291438

 

Uninstall batch file BESR 8:

http://support.veritas.com/docs/297950

 

does not assist you depending upon the version of Livestate Recovery you have Symantec Support can provide uninstall batch files useful in removing registry entries off a client system after a corrupted uninstall.