Removing SEP 11.0.5
Updated: 26 Sep 2010 | 3 comments
Hello, I am receiving a "Fatal Error During Installation" when trying to uninstal SEP 11.0.5. The reason I am doing this is because I received a message telling me that my defs may be damaged or installation may be corrupt.
Thanks in advance.
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Clean Wipe
Try using clean wipe, you can call support to get the tool.
hi
try rebooting the box and run the uninstall again,
you can use the microsoft removal tool to remove SEP 5 and then install a fresh copy of sep
try manuall uninstall to check for registry presence. you can get a copy of cleanwipe from support to remove SEP however it will remove all the symantec prodcuts on that box.
http://support.microsoft.com/kb/290301
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007073018014248
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Opening a Web case will be
Opening a Web case will be your easiest way to get the tool. Be sure to specify in the case abstract that you need the Cleanwipe tool.
https://mysupport.symantec.com/
Cheers,
Thomas
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