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Removing shortcut using advanced find in Sent folder

Updated: 23 May 2010 | 4 comments
GertjanA's picture
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This issue has been solved. See solution.

Hello,

when removing shortcuts from user's mailboxes, we use Tools, find, advanced find.
We then search for messageclass = IPM.Note.EnterpriseVault.Shortcut to locate any ev-shortcut

I noticed that the shortcuts in the sent-items folder do NOT appear in this view. Is that as expected?

when I sort on Messagclass in Outlook, it does not give a difference heading (a grouping), but it does sort the EV-icons correctly.

I know I can use the policy (Delete shortcuts) but that is something I'd like to prevent.

thanks.

Gertjan

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JesusWept2's picture
19
Mar
2010
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hmmm will check now, have not

hmmm will check now, have not heard of that before though

JesusWept2's picture
19
Mar
2010
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In Outlook 2003 SP3 I did the

In Outlook 2003 SP3 I did the following

1. Went to Tools -> Advanced Find -> Advanced (Tab)
2. Selected Field -> All Mail Fields -> Message Class
3. Used "Message Class" -> "Contains" -> "EnterpriseVault" and hit Add To List
4. Hit the Browse so it looked at "Malbox - testUser"
5. Checked the "Mailbox - TestUser" box and then checked "Search Subfolders"

it found items in the sent items no problems

GertjanA's picture
19
Mar
2010
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Strange.

Hello JW. I will retry on monday. NO access to company domain in the weekend for me ;-)

Thank you, Gertjan
MCSE, MCITP (2x), MCTS, SCS7.5/8.0/9.0, STS9/10
Company: www.t2.nl
The EV-Dashboard. Get it here: http://evdashboard.so

GertjanA's picture
22
Mar
2010
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Strange.

When searching to the contains EnterpriseVault, I do not get results from folders that do have a shortcut in them.
I am now searching all mails, then sorting on message class, that works for now.

I'll do it this way.

Gertjan

Thank you, Gertjan
MCSE, MCITP (2x), MCTS, SCS7.5/8.0/9.0, STS9/10
Company: www.t2.nl
The EV-Dashboard. Get it here: http://evdashboard.so