Client Management Suite

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  • 1.  Removing SPAM postings

    Posted Mar 25, 2009 11:16 AM
    Hello,
    I removed (I think!) a SPAM post from user "mutu26" from the following thread:
    https://www-secure.symantec.com/connect/articles/setting-message-format-outlook-2007-using-windows-registry

    I think I removed it at least; though I still see it, it now has a dotted red outline around it.  To do it, I chose Edit, then Administrative and set it to "Not Published".  Is this the correct way to do this?  I figured I would do this instead of deleting it outright.


  • 2.  RE: Removing SPAM postings

    Posted Mar 25, 2009 02:36 PM
    Hi Kyle,
    I checked the thread and cannot see the spam content, so it looks like you did the right things to make it invisible.
    EdT


  • 3.  RE: Removing SPAM postings

    Posted Mar 25, 2009 04:04 PM
    Why not just delete it?
    It still says "Removed as advertising SPAM."



  • 4.  RE: Removing SPAM postings

    Posted Mar 25, 2009 05:59 PM
    Just a quick update from your local admin - at the moment we don't have the option of deleting a comment in the middle of a comment thread. All subsequent comments would also be deleted. It's something we need to work on. We've also noted a bug in this process and reported it. Thanks for keeping an eye on things and send a quick PM to a community manager if you have a question.

    Cheryl