hope this steps will help
http://www.symantec.com/business/support/index?page=content&id=TECH113800
If the Database Server Hostname or IP Address has changed, inspect the Database Server address on the SCSP Management Server as follows:
1.In the Services snap-in (On the Windows Start Menu, click Start > Run, type services.msc and click OK), stop all Symantec Critical System Protection services on the Management Server.
2.Open the file c:\Program Files\Symantec\Critical System Protection\Server\tomcat\conf\server.xml in Notepad.
3.On the Edit menu, click Find and search for url -- you will find 2 occurrences and both need to be checked.
◦If the url= string contains a Hostname that properly resolves to the new database server IP via your DNS server, no change is necessary and you may proceed to step 4.
◦If the Database Server Hostname has changed and the url= string contains the old Hostname, update it to reflect the new Hostname of the Database Server.
◦If the url= string contains an IP address, modify each url= string to reflect the new IP address for the database server.
4.Re-start all Symantec Critical System Protection services on the Management Server.
If the Management Server Hostname or IP Address has changed, inspect the Management Server host value on each SCSP