Endpoint Protection Small Business Edition

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  • 1.  Renewal Endpoint protection Small Business edition

    Posted Dec 05, 2012 04:27 AM

    I have tried to renew 3 different serialnumbers and added 1 new serial number.
    When renewing 2 seats expiring 13/12/2012, the new expiring date would be 13/12/2013. After pressing OK the 2 seats disappeared from the list. So now I miss 2 seats. How can I get them back?

    Thanks,

    Johan Van Orshaegen



  • 2.  RE: Renewal Endpoint protection Small Business edition

    Posted Dec 05, 2012 06:02 AM

    check this discussion did you add those in my portal

    https://www-secure.symantec.com/connect/forums/how-do-i-activate-sep-small-business-edition



  • 3.  RE: Renewal Endpoint protection Small Business edition

    Trusted Advisor
    Posted Dec 05, 2012 12:32 PM

    Hello,

    I would suggest you to have a Look at these Articles:

    About renewing your Symantec Endpoint Protection Small Business Edition license

    http://www.symantec.com/docs/HOWTO54775

    Activating your new or renewed Symantec Endpoint Protection 12.1 product license

    http://www.symantec.com/docs/HOWTO55294

    Recovering a deleted license

    http://www.symantec.com/docs/HOWTO54924

    Also check this - 

    Symantec™ Endpoint Protection Small Business Edition 12.1.2 Installation and Administration Guide

    http://www.symantec.com/docs/DOC6151

    Hope that helps!!