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Renewal Endpoint protection Small Business edition

Created: 05 Dec 2012 | 2 comments
Johan Softprice's picture

I have tried to renew 3 different serialnumbers and added 1 new serial number.
When renewing 2 seats expiring 13/12/2012, the new expiring date would be 13/12/2013. After pressing OK the 2 seats disappeared from the list. So now I miss 2 seats. How can I get them back?

Thanks,

Johan Van Orshaegen

Comments 2 CommentsJump to latest comment

Mithun Sanghavi's picture

Hello,

I would suggest you to have a Look at these Articles:

About renewing your Symantec Endpoint Protection Small Business Edition license

http://www.symantec.com/docs/HOWTO54775

Activating your new or renewed Symantec Endpoint Protection 12.1 product license

http://www.symantec.com/docs/HOWTO55294

Recovering a deleted license

http://www.symantec.com/docs/HOWTO54924

Also check this - 

Symantec™ Endpoint Protection Small Business Edition 12.1.2 Installation and Administration Guide

http://www.symantec.com/docs/DOC6151

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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