I bought a new license for PGP Deskop Professional and received a basic support certificate with details of this purchase.
Then I should logged in a licensing portal to receive a new key. I did it but during one of the last steps, the system showed me information that this Serial Number which I entered earlier not require a new key and registeration is completed.
When I open my PGP program, it show me all the time, that my license expired and I should buy a new license.
What I did wrong and what I should do next?
Please help me.