Endpoint Protection

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  • 1.  Repair Duplicate IDs on cloned SEP 11 machines

    Posted Jan 29, 2014 09:31 AM

    I read this great artical on how to repair duplicate IDs on cloned SEP 12 machines, along with the RepairClonedImage tool you rename setup.exe,

     

    http://www.symantec.com/docs/TECH163349

     

    But what about SEP 11 clients?

    When we used the RepairClonedImage tool (renamed setup.exe) on a SEP 11 client we get error

    Fix_Clone.png

     

     

     

    Where is the RepairCloneImage tool we can use for SEP 11 clients?

     

    NOTE: It is not feasible to upgrade these production servers to SEP 12 at this time.



  • 2.  RE: Repair Duplicate IDs on cloned SEP 11 machines

    Posted Jan 29, 2014 09:34 AM

    This doesn't exist for 11.x. It needs to be done manually

    1.  Stop SMC on both of the affected client computers by clicking Start> Run, type smc -stop then click OK.
    2.  On the SEPM console, delete the client entry that the two computers have been sharing. This will prevent the client duplication that would otherwise occur due to the following steps.
    3.  On each of the affected computers, go to registry location: 
         HKLM\Software\Symantec\Symantec Endpoint Protection\SMC\Sylink\Sylink
    4.  Clear the value for "Hardware ID." (make it blank)
    5.  Disable Tamper Protection if you are unable to edit the value.
    6.  On each of the affected computers, navigate to the following directory location:
         SEP 11 Location:   
            C:\Program Files\Common Files\Symantec Shared\HWID
         SEP 12.1 Location:  
            Windows XP/2003: C:\Documents and Settings\All Users\Application Data\Symantec\Persisted Data 
            Windows Vista/7/2008: C:\Program Data\Symantec\Symantec Endpoint Protection\Persisted Data
    7.  Find file "sephwid.xml". Rename it to "sephwid.xml.bak".
    8.  Start SMC on each computer by clicking Start> Run, type smc -start then click OK.
    9.  Check the SEPM console for the new SEP client 
         When the clients check in they should have unique hardware IDs.



  • 3.  RE: Repair Duplicate IDs on cloned SEP 11 machines

    Posted Jan 29, 2014 09:36 AM


  • 4.  RE: Repair Duplicate IDs on cloned SEP 11 machines

    Posted Jan 29, 2014 09:36 AM

    ClientSideClonePrepTool for SEP 11.X is not available .you can manually repair the client.

    Configuring Symantec Endpoint Protection 11.x client for deployment as part of a drive image

     

     

     

    Article:TECH102815 | Created: 2007-01-05 | Updated: 2012-06-08 | Article URL http://www.symantec.com/docs/TECH96808

     

    https://www-secure.symantec.com/connect/downloads/image-installation-system-problem

     

    Edit

     

    See this thread and create Batch file

    http://www.symantec.com/connect/forums/cloning-images-sep