Endpoint Protection

Dear All,

I did a startup script to replace the sylink.xml file with the new one from a networkshare.The problem is i  cant run smc -stop since theres a password (The server  crashed )

version 11.0.5

Please help

I think this artichle will help you:

https://www-secure.symantec.com/connect/articles/how-uninstall-symantec-endpoint-client-if-uninstall-password-place

Try using the password command line options from the following article

Title: 'Available Command-Line Options for Smc.exe'
Web URL: http://www.symantec.com/business/support/index?page=content&id=TECH103048&locale=en_US

You can also use the SylinkReplacer  utility...it replaces Sylink.xml file , remotely, from multiple computers

Yes, SylinkReplacer is a very good tool.

SylinkReplacer:

https://www-secure.symantec.com/connect/downloads/sylinkreplacer-tool-connecting-sep-clients-sepm

SEP password registry info:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
Change the value for SmcGuiHasPassword from 1 to 0
Stop, SMC.EXE and restart SMC.EXE.

Hope that helps!

first delete the smcexist key then stop the smc service